We had two adults and two kids in a double queen room. Next time we will choose another airport hotel with a reliable shuttle service.We stayed here for one night on last Saturday. No explanation offered even though the Drury's Website advertised that the hotel has Free Airport Courtesy Van from 5am to 11pm. We were told there was no shuttle service, guests arriving that evening just had to get a taxicab to the hotel. So we asked the front desk what time was the van's next run so we could return our rental car and ride back with other arriving guests. KCI Airport rental car counters open only from 5:00 am to 2:00 am which would cut too close to departure time if we'd wait to return the car in the morning. departure, so we need to return the rental car on the evening before our flight. The main reason for us to stay at an AIRPORT hotel was to have a reliable shuttle service to and from the airport. The hot breakfast and happy hour food and drink were good but ran out fast on the weekend when there was a crowd with lots of children running around in the lobby-dining area. We have stayed at other Drury Inns but this was the first time we stayed at this location. Overall, this was a good value for the price, and 'll look for this chain in the future. There is a Cracker Barrel and Wendys within walking distance, and a Ruby Tuesdays within sight. Note that you need to have your room key to get in and out of the parking lot. The parking lot is rather small, but there are gates to ensure that only guests park there (and there seems to be enough room for all the guests to park). I didn't take the shuttle, so can't comment on that. It was an indoor/outdoor pool and one could swim in and out of building. The breakfast had the usual offerings, plus 'make your own waffles.' The best surprise was when the manager worked his way around the room refilling the guests' coffee cups. I didn't sample the drinks or snacks in the evening, but it appears that coffee is available all the time. The sofa bed in the living room portion was pretty comfortable (for a sofa bed). The rooms were quite large and were clean. The check-in personnel were genuinely friendly and helpful. I booked this hotel based on the favorable reviews on this site, having never stayed at a Drury Inn before, and wasn't disappointed.
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